HHO PLUS – Energias Alternativas Lda. complies with The General Data Protection Regulation (GDPR) (EU) 2016/679  a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area.


Privacy Policy

This privacy policy sets out how HHOPLUS uses and protects any information that you give when you use this website. HHOPLUS brand and its owner HHO Plus – Energias Alternativas Lda. are committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

HHOPLUS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.


What we collect

We may collect the following information: name, contact information including email address, adress information such as postcode and country and other information relevant to customer surveys and/or offers.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for shipping porposes. We may use the information to improve our products and services or periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Controlling your personal information

The use of your personal information is restricted to our website HHOPLUS.COM. We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about our products which we think you may find interestingbut never about third parties.

If you believe that any information we are holding on you is incorrect or incomplete or wish to eliminate it, please phone to (+351) 244 697 116 or email us as soon as possible, at shipping@hhoplusgas.com . We will promptly eliminate your data or correct any information found to be incorrect.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Security payments

Use Hipay.com or Paypal.com for purchasing operations. They are the authorized online payment retailers and gateways for our products. All actions during payment procession are done using encrypted connections.

Hipay.com or Paypal.com will ask customers to supply personal data when placing an order, such as name and address, credit-card information, and e-mail address. Hipay.com or Paypal.com have their own Privacy Policy that explains how your information will be processed and protected. All non-personally-identifying information and personally identifying-information described above is stored on restricted database servers.